These instructions apply to the DS 4 Mk1 (B75) 2011-2018.
For other models, please choose your vehicle here.
If a window on your DS 4 (2011–2018) has lost its one-touch up/down — usually after a flat or disconnected battery, or a fuse change — you can re-initialise it yourself in under a minute. No tools.
This is normal behaviour, not a breakage. The glass still raises and lowers whenever you hold the switch — what has gone is the single-tap travel to the top or bottom, along with the anti-pinch that reverses the window if it meets an obstruction. Both are simply asleep until the window is shown its limits again, and the short relearn below does exactly that in one pass per door.
How It Works on the DS 4
Every powered window has a motor with a position counter, and the module remembers where fully-closed and fully-open sit — those two points let a single tap run the glass the whole way and let anti-pinch judge an obstruction. The data is kept only while 12 V power is present, so a flat or disconnected battery, or a pulled window fuse, erases it until you drive each window to its hard stop by hand.
Getting Ready
- Turn the ignition on so the windows have full power for the relearn.
- Keep the door closed and do one window at a time so the glass reaches its true top.
- Check the opening is clear — no arm, cable or debris in the seal.
- Make sure the window is not locked out by the driver’s master switch or child lock.
- Be ready to hold the switch past each end — that hold is what stores the limit.
Re-initialising a Window
Do this with the door closed and the ignition on, one window at a time:
- Pull the switch up and hold it until the window is fully closed; keep holding for 1–2 seconds after it stops.
- Press the switch down and hold until the window is fully open; keep holding briefly after it stops.
- Pull up again to fully close and hold briefly — one-touch and anti-pinch are now relearned.
- Repeat for each affected window.
If It Still Won’t One-Touch
- Hold the switch past each limit — letting go early aborts the learn.
- Do it with the door shut so the glass reaches its true closed position.
- Run up-hold, down-hold, up-hold in one sequence without long pauses between the moves.
- Check the window fuse if a window is dead or slow; replacing a blown fuse also means you must relearn afterwards.
- A gritty or dry glass channel can make the motor mis-sense the stop — clean the runs and treat the seals.
- If the battery was only just reconnected, leave the ignition on for a minute, then repeat the cycle.
- A faulty regulator or switch can block the learn — any stored fault can be looked up on autodtcs.com.
What Happens Next
When the relearn takes, a single tap again sends the glass fully up or down, and the window auto-reverses if it hits an obstruction. The stored limits survive engine-off and future start-ups, so you should not need to repeat this until the next battery disconnection or fuse change. Because each door holds its own memory, run the cycle on every window that lost the function.
Frequently Asked Questions
Why did my DS 4’s window stop going up with one touch?
The window module lost its learned top and bottom limits, almost always after the 12 V battery was disconnected or went flat, or the window fuse blew or was pulled. Without a stored reference the car reverts to hold-to-move for safety. Driving the glass to each hard stop once restores one-touch and anti-pinch together.
How do I reset the windows?
With the ignition on and door shut, pull the switch up and hold a second or two past the top, press down and hold past the bottom, then pull up and hold at the top once more. That single up-down-up cycle re-teaches the limits. Repeat on each door, one window at a time.
Do I need any tools?
No — it is done entirely with the door’s window switch. There is no touchscreen menu, no diagnostic plug and nothing to dismantle. The one detail that matters is holding the switch a moment past each end so the motor can register where fully-up and fully-down really are.
Do I have to do every window?
Only those that lost one-touch, but each door stores its memory independently, so after a battery job it is worth cycling them all. It takes just a few seconds per window and avoids discovering later that a rear or passenger window never re-learned its travel.
Will anti-pinch work before I relearn?
The auto-reverse that protects fingers uses the same learned travel data, so it is effectively out of action until you relearn. That is partly why the car drops to hold-to-close — it keeps you watching the opening. Finish the up-down-up cycle and the anti-pinch protection returns alongside one-touch.
It still won’t work — now what?
Repeat the cycle, holding each limit and keeping the door shut, and confirm the glass runs freely. Check the window fuse if a window is dead or slow. If it still fails, a regulator or switch fault may be stored — check autodtcs.com for the code.
If the windows dropped out after a battery change, see our DS 4 battery disconnect/reconnect guide.
Independent guide — not affiliated with DS. Always follow your official service manual and safety precautions. Read our full disclaimer.