These instructions apply to the DS 3 Crossback Mk1 (D34) 2019-Present.
For other models, please choose your vehicle here.
Disconnecting the 12 V battery on your DS 3 Crossback (2019–present) — to fit a new one, store the car, or work safely near the airbags — needs one PSA-specific precaution: the car’s electronics must “go to sleep” first. Here’s the safe sequence, including the electric E-Tense.

Before You Disconnect
The 12 V battery sits in the engine bay. On the E-Tense electric model this 12 V battery is still the one you service — never touch the orange high-voltage cabling or the traction battery.
- Switch the ignition off, close all the windows, and remove the key from the car (and step away so keyless access doesn’t wake it).
- Wait about 4 minutes for the BSI (the car’s electronic control unit) to power down fully — disconnecting before it sleeps can cause faults.
- Disconnect the negative (−) terminal first, then the positive.
Working near airbags or pretensioners? Allow a couple of minutes after disconnecting before starting.
Reconnecting and Re-initialising
- Reconnect positive first, then negative.
- Wait about 2 minutes before switching on, then start the car.
- Re-initialise the electric windows (one-touch is lost when the battery is disconnected).
- Re-enter the clock and any lost settings.
If Something Isn’t Right Afterwards
- Windows only move while held — run the window re-initialisation.
- Warning lights after reconnection often clear after a short drive; a persistent one stores a code (decode on autodtcs.com).
- A new or different battery benefits from being registered with PSA equipment so the smart charging works, though it isn’t essential for a like-for-like swap.
Frequently Asked Questions
Where is the battery on a DS 3 Crossback?
In the engine bay — including on the E-Tense, where you service the 12 V battery, never the high-voltage system.
Why wait 4 minutes before disconnecting?
It lets the BSI control unit power down; disconnecting too soon can trigger electronic faults.
Which terminal first?
Negative (−) off first, and reconnect it last.
What needs resetting afterwards?
The electric windows re-initialise, plus the clock and any personal settings.
If a warning light stays on after reconnecting, look up the code on autodtcs.com.
Independent guide — not affiliated with DS. Always follow your official service manual and safety precautions. Read our full disclaimer.