• Home
  • Guides
  • Tools
    • Tire Pressure Calculator
    • Check DTC Codes
    • Request a Guide
  • Blog
  • About
  • FAQ
  • Contact Us
  • Home
  • Guides
  • Tools
    • Tire Pressure Calculator
    • Check DTC Codes
    • Request a Guide
  • Blog
  • About
  • FAQ
  • Contact Us
Home/Mercedes/Citan/Mk1 (W415) 2012-2020/Disconnect and Reconnect the Battery

Disconnect and Reconnect the Battery

Reviewed by the Service Reset editor · Updated August 27, 2026 · How we verify
Quick referenceTools10 mm spannerTime~15 minMethodDisconnect negative terminal first

These instructions apply to the Mercedes Citan Mk1 (W415) 2012-2020.
For other models, please choose your vehicle here.

Disconnecting the 12 V battery on a Mercedes-Benz Citan (W415, 2012–2020) is a straightforward job for a battery change or before electrical work. The Citan is built on the Renault Kangoo platform, so it’s mechanically simple — there’s no battery registration, but you should note your radio settings and re-teach the windows afterwards. This guide covers the safe order of work.

Where the Battery Is

The battery is in the engine bay (on some versions under a cover or behind a panel). Lift any cover to reach the two terminal clamps. Fit a like-for-like battery if you are renewing it.

Before You Disconnect

  • Note your radio code and presets.
  • Make sure the ignition key is in the OFF position and removed, and all electrical consumers are switched off.
  • If working near airbags or seat-belt pretensioners, allow the system to discharge before handling those parts.

Disconnecting — Correct Order

  1. Turn the ignition off and open the bonnet.
  2. Slacken the negative (−, earth) terminal first and lift the lead clear.
  3. Only undo the positive (+) terminal if you are removing the battery completely.

Reconnecting — Correct Order

  1. Connect the positive (+) lead first, then the negative (−) earth lead last. Tighten both firmly.
  2. Turn the ignition on for a few seconds before starting the engine.

What to Reset Afterwards

  • Reset the date and time and re-enter your radio code and presets.
  • Re-initialise the power windows if one-touch stops working — hold each switch fully up (closed) for a moment to re-teach the position.
  • A steering or ESP light may appear; a short straight-line drive usually clears it once the steering-angle sensor relearns.

If a Warning Light Stays On

One or two lights right after reconnecting is normal and should clear on a short drive. If a warning stays on, a fault code was logged — reading it needs an OBD scanner, and you can look up what the code means on autodtcs.com.

Registering or Coding the New Battery

Yes. The energy-management system must be told a new battery has been fitted (and its type/capacity if it differs), or it will not charge it correctly. This teach-in is done through the OBD port with a suitable diagnostic tool at a specialist or dealer — there is no owner trick. An AGM battery must be replaced with AGM.

Frequently Asked Questions

Do I need to register a new battery on a Citan?

No — the Kangoo-based Citan has no battery coding requirement. Fit the correct battery and restore your settings.

Will I lose my radio?

The unit may ask for its security code after a power loss. Have it ready, or use a memory-saver to avoid it.

How long should I leave it disconnected?

Around 10–15 minutes with the doors shut lets the modules power down fully.

To clear the service reminder after maintenance, see our Mercedes Citan maintenance indicator reset guide.

Independent guide — not affiliated with Mercedes. Always follow your official service manual and safety precautions. Read our full disclaimer.

Related Articles
  • Reset the Maintenance Indicator

Service Reset

Step-by-step reset and maintenance guides for all major car brands. Independent resource – not affiliated with any car manufacturer. All trademarks and logos are the property of their respective owners and are used for identification purposes only.

© 2026 ServiceReset.net. All rights reserved.

POPULAR BRANDS
Toyota · Volkswagen · BMW · Ford · Audi · Mercedes · Nissan · Peugeot · Vauxhall · Kia
NAVIGATION
  • Home
  • Guides
  • Tools
  • Tire Pressure Calculator
  • Blog
  • About
  • FAQ
  • Request a Guide
  • Contact
LEGAL
  • Privacy Policy
  • Terms of Use
  • Disclaimer
SOCIAL
  • YouTube