Reset a Frozen Infotainment Screen

If the central touchscreen in your Jaguar F-Type (X152, 2013–Present) has frozen, gone black, stuck on the boot logo, or stopped responding to touch while the audio keeps playing, you can force a clean restart yourself from the driver’s seat — no tools and no dealer visit.

Which system is in your F-Type

The X152 ran a long production life and used two infotainment systems:

• InControl Touch on the early cars — the 8-inch system fitted from 2013 and through the first years of production.
• InControl Touch Pro from around 2017 — the 10-inch screen with the spinning-globe start-up, including on the SVR. This is the more freeze-prone era, settled by successive software versions (data-wipe support arrived in version 20A, though many cars shipped on 19B/19C).

Both reboot by holding the physical knob, not by touching the screen.

Soft reset (reboot) the screen

Do this parked, ignition on so the head unit keeps power.

1. Find the round volume/on-off knob below the centre of the screen.
2. Press and hold it — keep holding straight through the audio mute.
3. After about 20–30 seconds the screen goes black. Hold until the Jaguar logo reappears, then release.
4. Wait 30–60 seconds for the home screen to reload. Touch, audio and navigation should respond again.

It is the equivalent of restarting a phone — a hung process is cleared and the display reloads.

Will this erase anything? No

The knob-hold reboot is safe. It does not delete radio presets, navigation favourites, paired phones, your InControl profile or any settings. The screen just powers down and reloads. Repeat as often as needed.

If the screen stays frozen

• Hold longer. If one cycle doesn’t take, keep the knob pressed until the logo has cycled twice before releasing.
• Let it sleep fully. Switch off, lock with the fob and walk away for at least 7 minutes so the electronics power down completely, then unlock and restart — this performs a deeper restart of the InControl system.
• Suspect a paired phone. On Touch Pro F-Types a bad Bluetooth or CarPlay pairing can hang the head unit — delete and re-pair, or disconnect to test.
• Update the software. Touch Pro cars improve markedly on the latest dealer-flashed version; on older software, freezes are more common.

Factory reset (erases data)

The F-Type’s InControl Touch and Touch Pro have no owner-accessible factory reset in the menus. The user-data wipe (added with software version 20A / IMC S20A) can only be performed at a dealer using Pathfinder/TOPIx — cars on earlier 19B/19C software don’t even have that option. When selling, also remove the vehicle from your account at the My InControl website. A factory reset erases presets, pairings and personal data, so it is a selling step, not a freeze fix.

Frequently Asked Questions

My 2017 F-Type SVR infotainment locked up — how do I reset it?

Hold the volume/on-off knob for around 20–30 seconds until the screen blacks out and the Jaguar logo returns. That recovers the InControl Touch Pro from a freeze without losing any data.

Does my early F-Type have a factory-reset menu?

No. Older InControl Touch and pre-20A Touch Pro cars have no owner reset option; a full data wipe needs a dealer. For day-to-day freezes the knob-hold reboot is what you want.

Will I lose my presets if I reboot the F-Type?

No. The volume-knob restart keeps every preset, favourite, profile and paired phone. Only a deliberate dealer factory reset clears them.

Can I keep driving with the F-Type screen frozen?

Yes. The infotainment is independent of the engine and brakes — you only lose audio and navigation. Reboot when safely parked.

The audio plays but the screen is black — what is wrong?

That is a display lock-up where the software has hung while the audio process keeps running. The knob-hold reboot almost always restores the picture.

If a warning light or message stays on the dash after the reboot, the car may have stored a diagnostic trouble code — you can look it up on autodtcs.com.