These instructions apply to the Tesla Model X (2016-2021). For other models, please choose your vehicle here.
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Before you jack up or lift your Tesla Model X (2016–2021), you must put its air suspension into Jack Mode. The Model X always has air suspension, so this step matters every time — otherwise the system keeps trying to level the car and can fight the jack or set faults. You set it from the touchscreen.
Why It Matters
The air (self-levelling) suspension constantly adjusts ride height. Lifting the car without Jack Mode can stress the air struts and trigger warnings. Always enable Jack Mode first.
Activating Jack Mode
- Close all the doors (including the falcon-wing rear doors).
- On the touchscreen, select ‘Controls’.
- Select ‘Service’, then ‘Jack mode’.
- The suspension is set for jacking — you can safely raise the car.
Turning It Off
Lower the car, then on the touchscreen go back to Controls > Service > Jack mode to deactivate it (it also cancels above a set speed as you drive away).
Frequently Asked Questions
How do I put a Tesla Model X in Jack Mode?
Touchscreen > Controls > Service > Jack mode, with all doors closed.
Do I need a tool?
No — it’s a touchscreen setting.
Does every Model X need this?
Yes — the Model X always has air suspension, so use Jack Mode before lifting.
How do I cancel it?
Repeat the menu step, or drive off — it cancels with speed and the suspension re-levels.
If a suspension warning appears afterwards, decode the code on autodtcs.com.
Disclaimer: The information on this page is provided for general guidance only. Always follow your official service manual and safety precautions when working on your vehicle. We are not responsible for errors, omissions, or any damage resulting from the use of this information.
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